As global employment trends change, the expectations of employees are also changing. Employers need to keep up with this trend and deliver a great experience - not just for their customers or clients but also for their employees.
Employers need to use new tools and technologies, and also need to think of new ways how employees to interact with each other and their employers.
An effective employee experience improves productivity and satisfaction while also providing a competitive edge over other companies. Many organizations are now focusing on improving the overall experience for their employees and those who do will be rewarded with higher engagement rates, increased retention rates, and better business results overall.
According to research, “Companies with the highest rates of employee engagement are 21% more profitable”.
Here are some of the top employee experience trends we'll see in 2023:-
1. Hybrid Work
People’s resilience and quick decision-making during the COVID resulted in an accelerated shift to remote working to enable business continuity. With the return to normalcy in sight, companies have implemented hybrid work models that give employees flexibility.
It is clear that the hybrid approach is preferred and has become the new normal. However, establishing a proper work structure is not the only thing that organizations and HR directors will need to undertake. HR must make it possible for managers and leaders to utilize a hybrid workforce.
The challenges of hybrid work models, such as remote management by leaders, teamwork, collaboration, and employee onboarding and engagement, will be overcome with the aid of technology. HR will be helped by digital technologies to predict future abilities, ensure long-term productivity, and have access to the right workforce.
2. AI will be helpful for HR
AI can help reduce the amount of time HR managers spend on administrative tasks. In 2023, AI will help HR in making decisions faster and more accurately than ever before.
It can also augment human behavior, allowing employees to spend less time on manual tasks like filing paperwork or responding to emails and helping employees get their jobs done better.
For example, A company can use AI during the onboarding of a new employee.
3. The rise of the human workplace
It’s time for a new generation of workplace design. The traditional office space is no longer an effective solution, and we need to step outside the box if we want to attract top talent and improve employee engagement.
The human workplace is another important employee experience trend in 2023. Companies must create a human workplace - one that celebrates people, rather than just their tasks and outputs.
This means putting people first in everything they do. It also means taking a more holistic approach when designing corporate spaces: creating places where workers can feel comfortable doing their jobs without sacrificing privacy or productivity.
It's not enough for companies simply to provide amenities like coffee shops or gyms; they must also give employees benefits beyond simply working hard all day long.
Also, offering them opportunities for socialization during breaks or lunch hours so they don't feel isolated from each other throughout the workday. This type of strategy can improve the employee experience.
4. Increased reliance on collaboration platforms
It’s important for businesses to have tools that help employees work together efficiently. Collaboration tools are useful for internal and external collaboration, communication, project management, and training. They can also be used by different teams at the same time.
Some of the most popular collaboration tools include:
5. Job Security
Employees are feeling the effects of the current economic uncertainty on different levels, including job security, salary, health, and safety. There are numerous factors that might affect an employee's mood and productivity, therefore HR directors must be sure to communicate honestly, openly, and frequently about how the market is affecting or not the business.
In 2023, employers will be ready to discuss personal goals with their employees, such as those related to job security, flexibility, purpose, and career routes, in order to determine how they may meet those goals.
“Employees are more inclined to stay with employers who offer competitive pay, job security, and a secure, pleasant working environment”.
If you want to know how your employees feel, Dropthought can help you to collect your employee’s feedback, create delightful experiences for them, and more.
Dropthought is a user-friendly, omnichannel, and real-time employee experience management platform. We empower companies in different verticals to create delightful experiences for employees across their employee journey. Get detailed analysis and insights from data to exactly know what your employees think and what actions you need to take to delight them.
If you are interested to learn more, simply click here.