3 Strategies To Improve Employee Experience

Published on:
Mon Oct 16 2023
Employee Experience

In this digital world, Employee happiness, or the experience that an employee has while working for a company, has become an important factor.

Benefits like flexible working hours, health insurance coverage, and business vacations can boost employee experience in the workplace. By implementing these benefits, organizations feel that their employees will achieve a better work-life balance.

According to research, "Highly engaged employees result in a 23% increase in profitability.

What is Employee Experience?

Employee experience refers to a worker’s perceptions of his or her journey through all touchpoints at a company, beginning with a job application to the exit from the company. The physical workspace, culture, and technology of a company are all key aspects of the employee experience, which is frequently abbreviated as EX.

Advantages of Positive Employee Experience -

  • Absenteeism rates are lower.
  • Work quality gets improved.
  • Better Customer relations.
  • Employees get more engaged and productive.

This year, enhancing the work experience will take a more holistic approach. So, here are three strategies that you can implement to improve the employee experience.

1. Increase the number of learning opportunities

Only providing a number of learning options will not improve the employee experience. To enhance the employee experience, you should provide them with time and resources to develop new skills that will help them to advance in their jobs.

Firstly, assist employees in determining their professional goals. They can choose the training that would assist them in achieving their goals. After that, they will have a clear notion of where they want to direct.

Then, to stay on track, refer them for self-learning time, webinars, in-person events, education, and workplace training. Or head in the new direction if that happens.

2. Keep a remote option available

Whether they like it or not, many workers today expect their job experience to take place outside of the workplace.

According to a report, 77% of remote workers say they’re more productive when working from home.

While you might not be able to offer a fully remote work option, can you offer more hybrid options?

To do that, you should work with your front-line managers to:-

Step 1: Separate the roles that should be done on-site all the time.

Step 2: Find the duties in each role that can be done easily in remote work.

Step 3: Determine the percentage of time people in each role need to be on-site versus remote and then offer employees the hybrid options based on the ratios.

3. Listen to your employees

Although it appears to be the most important aspect to improve the employee experience, many businesses failed to take it.

Before you can begin to address the issue of employee happiness, you must first determine the scope of the problem, which can be achieved by listening to your employees.

Take an employee experience survey of your staff. On a scale of 1 to 10, ask them to score their overall satisfaction. Inquire about their growth and development, whether their work is rewarding, whether they feel like they are contributing, and whether their work has a sense of purpose.

Fortunately, there are multiple platforms available to create such surveys and gather feedback from employees.


While successful companies have begun to understand the importance of employee experience, startups and small businesses must still consider how the experience they provide to their employees affects their growth and success. And once they have done that, they should pay close attention to employee engagement.

If you want to know how your employees feel while working with your firm, consider using Dropthought to collect feedback and improve experiences.

Dropthought is a user-friendly, omnichannel, and real-time employee experience management platform. We empower companies in different verticals to create delightful experiences for employees across their employee journey. Get detailed analysis and insights from data to exactly know what your employees think and what actions you need to take to delight them.

With a dedicated team, we would ensure that you are optimizing your employee Experience programs and strategies to create great experiences!

If you are interested to learn more, simply click here.