What Questions To Ask In An Onboarding Employee Survey?

Published on:
Fri Dec 29 2023
Employee Experience

Maximizing Employee Onboarding: The Key to Organizational Success

Employee onboarding process is extremely important to any organization as it directly impacts the employees. Ultimately it impacts new employee’s productivity and satisfaction.It also engages employees, enables companies to share their values and helps retain new hires by making them feel like a member of the team.

Feedback collected from Employee onboarding can help companies significantly. The survey should be conducted in the first two to four weeks after a new employee starts working, but no earlier than after a week of joining the organization.

What is an Employee Onboarding Survey?

An employee onboarding survey is a systematic survey used for the employees who have recently joined an organization.

The performance, satisfaction, and employee retention rates can be measured by using employee onboarding surveys. The surveys can also enhance your company's onboarding procedure.

According to reports, “Great employee onboarding can improve employee retention by 82%”.

You can successfully onboard new employees and can identify the limitations in your company’s onboarding procedure by using employee surveys. Companies of all sizes, from startups to multinationals can conduct onboarding surveys.

Organizations can gather information about what worked well and what could be improved by conducting employee onboarding surveys. This input is crucial for making sure that onboarding is a great and successful process for all kinds of employees.

Companies can use different types of questions, including:

  • Open-ended survey questions -

Open-ended survey questions are unstructured, free-form questions that allow respondents to respond in an open-text format to express their full knowledge, emotion, and understanding. These questions are really effective to gather unstructured feedback or the data collected can be used for further analysis to uncover new insights.

For example - What do you like most about the organization?

  • 1-10 scale survey questions -

Rating scale questions measure the degree of satisfaction and degree of agreement with a given statement.

For example - How satisfied are you with your job so far? On a scale of 1-10, 1 can mean not at all satisfied and 10 can mean very satisfied.

  • Rate survey questions -

Likert Scale questions are one of the most popular methods for measuring personal opinions. This method uses psychometric testing to measure beliefs, attitudes, and opinions. Usually on a likert scale, you measure agreement or disagreement for a given statement. For example:

1) The onboarding process was well organized

2) I was provided answers in a timely to my queries

3) I feel the onboarding process has helped me to better understand the company

All the above statements measure the opinion of the respondent.

Knowing the appropriate questions to ask in an employee onboarding survey is crucial for a company. Here are some suggestions for questions to ask during an onboarding survey:-

  • What stage of the onboarding process was your favorite?
  • Do you feel welcomed here?
  • Do you understand how your position supports the general objective of the company?
  • Do you have any queries related to your responsibilities?
  • How closely does your role match your job description?
  • Did the onboarding procedure meet your expectations?
  • How well do you feel part of the team?
  • If a friend of yours is going to start working with your company, what would you tell them to expect during their first day or a week?
  • How likely would you suggest your company to others after your first few weeks on the job?

Employee Onboarding Survey Benefits

The success of your onboarding program can be evaluated with the help of an employee onboarding survey. You can use it to know the problem areas and to get an insight of how employees view your business and their role within it.

If you want to know how your employees feel, Dropthought can help you to collect your employee’s feedback, create delightful experiences, and more.

Dropthought is a user-friendly, omnichannel, and real-time employee experience management platform. We empower companies in different verticals to create delightful experiences for employees across their employee journey. Get the detailed analysis and insights from data to exactly know what your employees think and what actions you need to take to delight them.

If you are interested to learn more, simply click here.