It’s crucial to maintain a keen awareness of your company’s culture. If you sense a shift away from the desired workplace atmosphere, it's imperative to take action to realign things. However, accurately gauging the sentiments and activities of everyone in your organization can be challenging. At DropThought, we offer solutions to help you uncover the insights you seek through various question formats and scopes of employee surveys.

Survey formats

You can structure your surveys in diverse formats to glean the insights you need. Here are two examples to kickstart your survey creation process:

1. 5-Answer Likert Scale Questions

If you’re not familiar with the Likert scale, it’s a set of answers commonly used in surveys that include options such as “Strongly Agree,” “ Agree,” “Neutral,” Disagree,” and “Strongly Disagree.” You can gain a significant amount of information about how your employees feel about the company culture by using the Likert scale to answer survey questions. For instance, you might ask something similar to, “I feel that my co-workers are encouraging in the work I do.”

2. Open-ended questions

You don’t have to ask for five-paragraph essay answers from your workers to get a good idea of what they’re feeling with open-ended questions. One way you can ask open-ended questions in your survey would be to take the same question from above and phrase it like this: “Do you feel that your co-workers are encoring? Why or why not?” The questions themselves don’t have to be difficult to answer. You can encourage employees to expound on their thoughts by simply asking them why they do or don’t feel a certain way about their answer to the question. Open-ended questions allow respondents to share any opinion or feedback which can be missed in the other type of questions. Also using Text Analytics, you can find insights from vast amounts of data collected through open-ended questions.

Scope of Employee Surveys

Tailoring the scope of your surveys enables you to delve into specific facets of your company’s culture. Here are three types of employee surveys you can deploy to gain insights into particular areas of interest:

1. Employee effectiveness

When looking for specific aspects of the culture in your company, ask how effective employee development programs are or how supportive managers are. If your employees feel that you don’t have a culture that fosters growth and development, when this is something you’re striving for, it might be time to implement programs that help to encourage growth within the ranks. You can also learn more about how effective your management team is at providing feedback and direction for their team.

2. Employee engagement

In a perfect world, everyone is totally engaged in their job and does their best work on every project. Unfortunately, we don’t live in a perfect world, and there are some people within your company who don’t do their best work or are regularly looking for a new job. You can measure the level of employee engagement within your organization and can identify areas for improvement. 

3. Employee experience

If you’re going to look at the culture of your company, you need to understand the employee experience. Get an idea of what it’s like at the ground level where the rubber meets the road. What’s it like for the group of people who take care of the minutia in company operations? Your employee experience survey should tell a lot about this aspect of your business.

Contact us to know more

If you want to know how your employees feel while working with your company, consider using Dropthought to collect feedback and improve experiences.

Dropthought is a user-friendly, omnichannel, and real-time employee experience management platform. We empower companies in different verticals to create delightful experiences for employees across their employee journey. Get detailed analysis and insights from data to exactly know what your employees think and what actions you need to take to delight them.

With a dedicated team, we would ensure that you are optimizing your employee Experience programs and strategies to create great experiences!

If you are interested to learn more, simply click here.