At DropThought, we help our clients connect to their customers by providing tailored feedback and tools that can help them make informed decisions for their businesses. However, we noticed that our customers were bringing up the same questions over and over, and this prompted us to put together this quick frequently asked questions page. Our goal is to help you get the answers you need when you need them.
- Can we help you get valuable feedback from your customers?
Yes! Our tools and processes help our clients get tailored and precise feedback that ties directly in with your business goals. This way, you'll be able to see what factors are directly impacting how well your business is doing, and you can modify them accordingly.
- Can our products help you make data-driven decisions about new products or services?
Yes! Launching a new product or service can be a trying time for any business, and we want to help you get the fastest feedback possible. It can help you decide if this new offering is feasible or not, and it'll allow you to cut your losses much faster if you find out that it's not working out. In turn, this can protect your bottom line.
- Will you be able to promote on social media with DropThought?
Yes! We have a host of social media tools that allow you to quickly and easily share your brand, product, service, announcement, or marketing scheme across multiple social media platforms. With just a click of a button, you'll be able to spread your presence and engage with your customers.
- Do you get customized analytics report for your business when you use our software?
Yes! We want to give you all of the tools you need to boost your business's engagement and sales potential. Additionally, our analytics reports highlight problem areas and give you actionable solutions to help you remedy the situation right away. In turn, you can fix problems quickly and give your customer satisfaction scores a boost.
- Does the software work on the employee side too?
Our software works for both your customers and your employees. A key piece to your business's success is how engaged your employees are, and we'll give you everything you need to measure these levels. We can also help create customized surveys that your employees can fill out to give you a good understanding of your business's health.
- Is the software from DropThought easy to use and understand?
A lot of people worry about having to deal with complicated software and confusing dashboards, but we make it easy. We've streamlined our dashboard to be very responsive and user-friendly, and our software is very straightforward. This means that people of all tech levels can use our software without having huge issues with it.
Contact DropThought Today!
Are you curious as to what our software can do for your business? Maybe you have questions or concerns. Either way, we want to hear from you! Get in touch with our friendly and professional staff today!