Blog

Thoughts and ideas from DropThought

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    What Is the Best Way to Capture Customer Feedback Today?

    September 4, 2019 at 12:00 AM
    When you capture customer feedback, you have the traditional way of doing so and the option of using newer technology that allows you to get instant f...
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    The Benefits of Using Instant Feedback in Your Business 
    August 13, 2019 at 12:00 AM
    Instant feedback is an excellent way to find out in real-time what your company is doing well and what it can improve on. Having instant feedback proc...
  • Me and my film crew were setting up for a basic interview. Before the interviewee sat down for the camera, the interviewer went over some questions with him. They proceeded to bounce ideas off of each other and had an energetic brainstorm.
    Understanding the benefits of workplace surveys
    July 9, 2019 at 12:00 AM
    Do you know what your employees think of their working environment? It’s no big secret that a happy workforce is an effective workforce. When you want...
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    DropThought Answers Your Frequently Asked Questions
     
    June 11, 2019 at 12:00 AM
    At DropThought, we help our clients connect to their customers by providing tailored feedback and tools that can help them make informed decisions for...
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    Harness Our Metrics Tracking and Text Analytics
    May 8, 2019 at 12:00 AM
    Understanding your customer's journey and their needs is key for the success of any company. It allows you to see where you can better serve your cust...
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    Improve Your Processes with Instant Customer Feedback from DropThought
    April 15, 2019 at 12:00 AM
    When it comes to your business, your customer engagement and satisfaction levels are critical to your business's success. One essential key that will ...