DropThought Platform Overview

Capture actionable feedback in real-time from customers. Customer comments are then classified into specific categories and mapped to stakeholders using DropThought’s proprietary text analytics technology.


Get specific and actionable feedback from your customers in-the-moment and understand the "why" behind ratings.


Managers get real-time alerts via the DT Manager mobile app, enabling them to act quickly.


Receive actionable text analytics reports (comment analysis), highlighting specific customer needs and event NPS® score.

Stakeholders get results with DropThought

DropThought for Enterprise


Gather real-time feedback from customers on specific sessions when they are engaged, rather than after the event (as in web/mobile surveys)
DropThought’s unique interface includes the ability to add speaker, product and company images.
DropThought instant feedback is integrated with leading agenda management software.
Enable real-time mobile alerts both on and off-site, enabling quick action.
Powerful insights and trend reports for managers. DropThought captures high volumes of open-ended customer comments and structures them into meaningful patterns.
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Top Enterprises Use DropThought