Importance Of Feedback In The Workplace

Published on:
Mon Nov 14 2022
Employee Experience

Getting effective feedback is one of the most important aspects of being successful in the workplace. It helps us to grow, develop and achieve, drives engagement, and provides opportunities for recognition – all things which help to keep employees motivated in their roles.

When feedback is given well, it becomes a powerful tool that makes a positive difference in people’s lives and work experience.

The ability to get employee feedback and act upon it can help you improve your performance, set goals, identify your strengths and weaknesses, and achieve the results you want.

With the help of feedback, you will know what's working well or not working at all.

Why the feedback is important in the workplace?

Here are some ways in which feedback helps you become a better employee and define why feedback is important in the workplace:-

1. Feedback makes an employee better at his/her work

Feedback is important in the workplace because it allows us to recognize our strengths and weaknesses. It helps us understand how we can improve ourselves so that we can become better at what we do.

Without feedback, it would be difficult to gauge our progress or see where we need to change or improve on things. Feedback at the workplace allows employees to grow as individuals by enabling them to learn new skills, gain confidence in their abilities, and help them be more productive at work.

2. It can help managers recognize problems early on so they can take action

If you're a manager, it can be difficult to get a read on your employees. If you don't know what's going on, or if you don't know how people are feeling about their jobs, then it can be hard to recognize problems early on and take action.

Feedback is a great opportunity for your team members to communicate with you directly and openly—and it can help managers recognize problems early on so they can take action. This allows businesses to run smoothly and efficiently.

3. Feedback boosts motivation

Employees who receive feedback are more likely to be motivated. Employees may not always know how they're doing or what they could improve, and this can lead them to lose motivation. Feedback is important in the workplace to boost employee motivation.

Receiving frequent feedback from their managers in the form of performance evaluations or informal check-ins is a great way for employees to stay on track and increase their satisfaction with their jobs.

According to reports, “69% of employees say they would work harder if they felt their efforts were being recognized through feedback”.

4. Feedback helps to retain employees

Another reason why feedback is important in the workplace is that it helps to retain employees. Studies have shown that employees who receive regular feedback are more likely to stay with their company than those who do not.

This is because they feel appreciated and valued at work, which leads them to feel more connected there and therefore less likely to leave.

5. It helps to clarify employees about expectations

Expectations are one of the most important aspects of any job. If an employee does not understand what is expected of him/her at work, they will start making assumptions about their responsibilities and duties based on their understanding or interpretation of the situation or environment around them without realizing it.

This is where feedback plays a major role in helping you understand your work environment and your job responsibilities.

6. Develop a positive workplace culture

A positive work culture increases teamwork, performance levels, and efficiency. In turn, your employees become more satisfied with their jobs.

Creating a positive workplace entails a lot of trust and honesty. Implementing an effective feedback process at the workplace can help you create a work culture where your employees thrive.


We hope this article has given you a better understanding of the importance of feedback in the workplace. Whether you’re giving or receiving feedback, it can be a valuable tool for improving your work environment and achieving success.

If you want to know how your employees feel, Dropthought can help you to collect your employee’s feedback, create delightful experiences for them, and more.

Dropthought is a user-friendly, omnichannel, and real-time employee experience management platform. We empower companies in different verticals to create delightful experiences for employees across their employee journey. Get detailed analysis and insights from data to exactly know what your employees think and what actions you need to take to delight them.

If you are interested to learn more, simply click here.