Quality Matters Partners with DropThought


Collection and Semantic Analysis of Real-Time Student Feedback

Annapolis, MD and Santa Clara, CA (June 26, 2014) – DropThought and Quality Matters (QM) announce their collaborative partnership to advance research on the online student experience. QM offers faculty-centered, continuous improvement models for assuring the quality of online courses through peer review and is looking to determine the effects of quality design on the student experience in online courses. Enabled by DropThought’s Instant Feedback platform and semantic analysis capabilities, QM invites its subscribing, higher education institutions to join the study, Hearing the Student Voice: Semantic Analysis of Student Course Feedback Aligned to Quality Matters General Standards. More information about this groundbreaking study can be found on the QM website.

“For students, their experience in an online course matters to them in ways that affect more than just grades. By collaborating with DropThought, we can benefit from their expertise and leverage their sophisticated tools to better understand how student experience relates to QM’s research-based standards designed into the students’ courses,” says Deb Adair, Managing Director and Chief Planning Officer of Quality Matters.

In the study, DropThought offers students, instructors, and QM unique capabilities, including:

  • Students: Online students in the selected courses anonymously and privately reflect on each assignment through DropThought’s LMS feedback widget (LTI™ 1.1) and on their course experience generally through the DropThought App for mobile devices.
  • Instructors: DropThought provides instructors with real-time dashboards and a feedback management app for analyzing feedback and responding to it when needed.
  • QM: DropThought and QM are collaborating to classify student feedback into QM’s General Standards for quality assurance in online learning, identifying sentiment, and topic clustering among the feedbacks.

Michael Atkisson, DropThought’s Senior Director of Product and Business Development says,

“We are very excited to provide students, higher education institutions, and QM a platform for gathering more data on quality online learning and the student experience. We see this partnership as an opportunity to enhance quality assurance in student learning. We have found that, unlike established forms of student feedback, student voice is extremely telling of the course experience when gathered in real-time reflections through our instant feedback platform.”

About Quality Matters Program
QM is an international organization representing broad inter-institutional collaboration and a shared understanding of online course quality. QM’s quality assurance processes have been developed to improve and certify the design of online and blended courses. Academic, government, and education-related organizations use the tools in developing, maintaining, and reviewing their online courses and in training their faculty.

About DropThought, Inc.
DropThought’s Instant Feedback platform empowers students to reflect on their learning in real-time so that instructors may gather, respond to, and analyze feedback, leading to increased engagement, improved experiences, and higher satisfaction. DropThought currently serves leading higher education institutions and is headquartered in Santa Clara, California.

Grace Hall, Senior Media Relations and Publications Specialist
T: 410.497.8028
E: ghall@qualitymatters.org
Website – https://www.qualitymatters.org/
Twitter – https://twitter.com/QMProgram

Michael Atkisson, Senior Director, Product and Business Development, DropThought
C: 801.870.5775
E: michael.atkisson@dropthought.com
Website – http://www.dropthought.com
Twitter – https://twitter.com/dropthought